Answers, before you ask.

TradieFlix is an online video learning platform built for tradespeople, currently focused on the electrical trade. Members get access to expert-led tutorials and walkthroughs, and tradies can also submit their own videos to share their expertise and earn from their knowledge.

TradieFlix is built for licensed tradies, apprentices, and anyone in the trades who wants to sharpen their skills, stay current on regulations, and learn from experienced professionals through video, audio, and text tutorials.

TradieFlix currently focuses on the electrical trade, with tutorials covering domestic, apprentice, and advanced-level content. More trades are on the roadmap as the platform grows.

You can view public pages like About and Pricing without an account, but you'll need to sign up to watch tutorials, submit videos, or access your personal dashboard.

Click "Sign Up", enter your details, and verify your email with the 6-digit code we send you. Once verified, you can choose a plan and start learning.

TradieFlix rolls out access in stages. If the member portal shows a "Coming Soon" notice in your area, you can subscribe with your email from the landing page and we'll notify you the moment it opens.

Plans are organized around how much content you need — from Apprentice-level access through to Full Domestic and Complete plans — with monthly or annual billing available. Visit the Pricing page for current plan details and rates.

Yes, you can manage or cancel your subscription at any time from the "Manage Subscription" section of your account.

Head to the "Manage Subscription" section of your account to switch plans. Your new plan and billing amount take effect based on the option you choose.

If a renewal payment fails, we'll let you know so you can update your payment details. Your access may be paused until the payment is resolved — you can update your card anytime from Manage Subscription.

Both options are available on most plans. You can see the monthly and annual pricing side by side on the Pricing page before you subscribe.

Your access reflects whatever plan is currently active on your account. If you move to a plan with broader content access, that access applies immediately after the change.

Yes. Tradies can submit their own tutorials and video walkthroughs through the Creator Portal. Once your submission is approved, it's published on TradieFlix and you earn from it based on our payout tiers.

Once your submission is reviewed and approved, payment is issued via Stripe (bank deposit) or PayPal — you choose your preferred method during setup. Video series are paid per episode as each one is approved, while standalone videos, audio, and PDF submissions are paid once as a whole.

You can submit standalone videos, video series, audio content, audio series, and PDF/regulation guides. Each content type has its own payout tier, shown in the Creator Portal.

Yes. Standalone submissions are paid once as a whole after approval. Series are paid per episode — you're paid for each episode as it's individually reviewed and approved.

Our team reviews every submission for quality and accuracy before it goes live. Review times vary with volume — once your submission is approved, you'll get an email confirming approval along with the payout tier you've been assigned.

If a submission doesn't meet our content guidelines, you'll receive an email explaining the reason it wasn't approved.

You can view your payment and invoice history under Manage Account, in the "Manage Subscription" tab's Payment History section.

Payments are processed securely through Stripe, which supports major debit and credit cards.

Go to the "Manage Subscription" section of your account to update your payment method at any time.

Yes, subscriptions renew automatically at the end of each billing period using your saved payment method, unless you cancel beforehand.

Reach out through the "Contact Us" page with your account email and a description of the issue, and our support team will help sort it out.

Click "Forgot password?" on the login page and enter your email address. We'll send a 6-digit verification code to your inbox — enter the code to confirm it's you, then choose a new password.

No, the email address you registered with cannot be changed once your account is created. If you no longer have access to it, please contact our support team for assistance.

If you don't receive your verification code by email, please check your spam or junk folder. If it's still not there, click "Resend code" on the verification screen to request a new one.

Yes, you can sign up or log in using your Google account for faster access without needing to remember a separate password.

Go to your account settings and use the "Update Password" option to set a new password whenever you like.

Yes. You can permanently delete your account from your account settings. This action removes your account and cannot be undone, so make sure you've saved anything you need first.

TradieFlix hosts video tutorials, audio content, and text/regulation resources, all organized by trade topic so you can find what you need quickly.

Yes, use the Favourite button on any tutorial to add it to your Favourites list, accessible anytime from your dashboard.

Yes. The Forums section lets members ask questions, share advice, and discuss trade topics with other tradies on the platform.

Yes, Regulation Books are available in your dashboard alongside video and audio tutorials, so you can reference standards while you learn.

Yes, you can rate content and leave feedback to help other members find the most useful tutorials and help us improve the library.

Yes, TradieFlix works in your mobile browser, so you can watch tutorials and browse content from your phone or tablet as well as your desktop.

Yes. Every member has a unique referral code under their account. When someone signs up using your code, you earn referral rewards that are added to your account — you can track your total referrals and rewards from your profile.

Your unique referral code is available in your profile. Share it with other tradies — when they sign up using your code, you both benefit.

Referral rewards are credited to your account automatically once the person you referred completes their sign-up. You can track totals from your profile at any time.

No, there's no cap — you can share your referral code with as many people as you like and earn rewards for each successful sign-up.

You can reach our support team through the "Contact Us" page or by emailing our support address. We aim to respond within 24 hours.

Visit the Help Center for self-serve articles organized by category. If you can't find what you need, the Contact Us page will get you to our support team.

Let us know through the "Contact Us" page with a description of what happened and, if possible, a screenshot — it helps us resolve issues faster.

We aim to respond to all support requests within 24 hours.